Albelli Review

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Albelli Review

ø 4.81 of 5 stars

Read reviews on Albelli and find out how satisfied customers have been lately. What ratings did Albelli get and what are the reasons for this?

About Albelli

Albelli is a Dutch company specializing in the online creation and printing of personalized photo products. Founded in 2007, the company has quickly established itself as a major player in the market for photo books, wall decorations, calendars and various photo gifts. Users can upload and customize their own photos through the online editor or the specially developed app. The products are manufactured with high-quality materials and printing techniques, resulting in professional and durable end products. Customer service and user-friendliness are paramount, with multiple payment options and customer service easily accessible. Albelli has expanded its services to multiple European countries and continues to innovate to meet consumer needs.

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Customer Reviews

Average rating:  
 1 reviews
 by Anna

My photo book and photo calendar from Albelli arrived on time and the quality is top. The colors of the photos come out very well and the paper feels high quality. I had many options to choose from when designing, from backgrounds to text boxes. The ordering process was well structured and I could easily track where my order was at any given time.

What are the experiences with albelli?

Albelli enjoys a good reputation for offering high-quality photo products. Customers especially appreciate the user-friendly design software and the quality of the printed photo books. Customer service receives mostly positive reviews for their responsiveness and helpfulness in solving problems. In terms of value for money, they score above average; discount codes make purchases even more attractive. Still, there are some criticisms about longer delivery times and limited editing options in the app. However, this feedback comes from a minority of users. Albelli remains a solid choice for photo products.

How reliable is albelli?

Albelli is known as a reliable provider of photo products. The company uses secure payment methods such as iDEAL and PayPal, which contributes to a safe purchasing experience. Customer information is kept confidential and not shared without permission. In addition, quality control is taken seriously; products go out the door only after thorough inspection. In case of manufacturing defects or shipping damage, the company offers quick solutions, such as a replacement product or refund.

What discount codes or vouchers does albelli offer?

Albelli regularly offers discount codes and vouchers that customers can use to save on their purchases. These codes are available for a wide range of products, from photo books to wall decorations. Special seasonal offers, such as Christmas or summer discounts, are also common. Customers can find these discount codes on the official website, in newsletters or through third-party collaborations. It is wise to check the validity date and specific terms of each code before applying it. For example, some codes are not cumulative with other offers.

How do I log in to my albelli account?

To log in to your albelli account, go to the website and click on “Login,” usually at the top right of the homepage. Enter your email address and password in the fields provided. If you don’t have an account yet, you can create a new account by clicking ‘Register’ and filling in the required information. In case of problems logging in, such as a forgotten password, there is a “Forgot Password?” option to reset the password via your email. Two-factor authentication is not standard, but it is an additional security option you can enable.

What types of photo books does albelli offer?

Albelli offers various types of photo books to suit different needs and tastes. For example, landscape, portrait and square formats are available. Within these categories, you can choose from different sizes, from small to extra-large. As for the paper, there are options such as glossy, matte and extra thick. There are also choices in terms of covers: from linen and leather-look to a personalized photo cover. Furthermore, there is the possibility of selecting flattened pages, which offers added value especially with panoramic photos. With the user-friendly software, you can fully personalize the photo book.

How does the albelli app work?

Designed for ease of use, the albelli app provides an intuitive interface for creating photo products right from your smartphone. After downloading the app, you can log in or create a new account. The main menu presents available product categories such as photo books, wall decorations and calendars. Once a product is chosen, you can upload photos from your gallery or cloud storage. The app offers basic editing options such as cropping, rotating and applying filters. For photo books, you can select layouts and add text. When you’re done, go to the payment screen to complete the order.

Which calendars can I create at albelli?

At albelli, you can create various types of personalized calendars. There are annual calendars, birthday calendars and family planners available. The calendars come in different sizes: A3, A4 and square. You can choose from different paper types, such as standard, glossy or premium matte. Thanks to the design software, you can personalize each month with your own photos, texts and even cliparts. You can also mark special dates such as birthdays or anniversaries. It is possible to have the calendar start from any desired month. The calendars can be designed both in the online editor and via the albelli app.

Can I order posters from albelli?

At albelli, you can order posters to personalize your home. Multiple sizes are available, ranging from small to large, including panoramic sizes. You can upload your own photos and customize them with available editing options such as cropping and filters. The final product is printed on high-quality paper for a sharp and colorful display. For an additional cost, you can also have the poster framed with a choice of different types of frames and passe-partouts. The online editor and app both offer the functionality to design posters, giving you flexibility in the creation process.

How can I design photo gifts at albelli?

At albelli, you can design various photo gifts such as mugs, pillows and phone cases. First, choose your desired product in the online editor or the app. Then upload your own photos or choose from available templates. The software offers editing options such as cropping, adding text and using filters to customize the design to your liking. Some products, such as puzzles and playing cards, have specific formats and layout requirements. Check your design carefully in the preview screen before ordering. Once satisfied, complete your order by going to the payment screen. The designed photo gift will then be shipped to you.

Which payment methods does albelli accept?

Albelli accepts different payment methods to make it as easy as possible for customers. You can pay with iDEAL, which allows direct online transfers. Credit cards such as Visa and MasterCard are also accepted. PayPal is another option for those who prefer fast and secure online payment. Apple Pay is also supported for users of Apple products. All transactions are secured with SSL encryption to protect customers’ financial data. After choosing a product and going through the design process, select your preferred payment method at checkout to complete the order.

What is the average delivery time at albelli?

The delivery time at albelli depends on the product ordered. For photo books, the average delivery time is about 5 to 7 working days. Wall decorations and photo calendars have a similar delivery time. For smaller items such as photo cards or photo mugs, the delivery time may be shorter, about 3 to 5 business days. All products are shipped with trackable shipping methods so customers can track the status of their order. Delays may occur during busy periods such as the holidays. Therefore, it is recommended to order well in advance if the product is needed for a specific date.

How do I check the order status at albelli?

To check order status with albelli, log into your albelli account via the website or app. Go to ‘My orders’, where you will see an overview of all pending and completed orders. Each order has a unique order number and shows its current status, such as ‘In production’ or ‘Sent’. When the order has shipped, you will receive an email with a tracking number. You can use this number to track the shipment through the website of the chosen courier service. This way you are always aware of where your order is and when it will be delivered.

Is there a right of withdrawal at albelli?

With albelli, there is no right of withdrawal because the products are custom-made according to the customer’s specifications. This is in accordance with legislation which states that custom-made goods are excluded from the right of withdrawal. This means that you do not have the right to cancel or return an order after it has been placed. It is therefore important to carefully check all details of the design before completing the order. However, if there is a defect or error in the delivered product, albelli does offer options for resolution.

How do I contact albelli’s customer service?

Contacting albelli’s customer service can be done in several ways. The website has an extensive “Frequently Asked Questions” section where you can find answers to common questions. If you need specific help, you can call customer service. Phone numbers and opening hours are listed on the website. There is also a chat function available for immediate assistance. You can also e-mail; the e-mail address can be found on the “Contact Us” page. For logged-in users, it is sometimes possible to send a message directly through the account. Albelli strives to answer all questions as quickly as possible.

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