Ashampoo Reviews

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Ashampoo Reviews

ø 4.85 of 5 stars

Read reviews on Ashampoo and find out how satisfied customers have been lately. What ratings did Ashampoo get and what are the reasons for this?

About Ashampoo

Ashampoo is a company active in the field of software development. In the company’s store there are software products for various needs. For example, customers can buy multimedia software, office software, system software and security software.

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Customer Reviews

Average rating:  
 3 reviews
 by GinTonic

I have been using Photo Commander for about two weeks. It's a useful tool and you can edit photos quite easily. It's great for cropping, resizing, and making basic adjustments to photos. I like that the interface is easy to use and the effects I can add are very effective. The software also has a built-in tutorial that makes it even easier to get started.

 by Real90

I upgraded to Ashampoo Burning Studio and am really glad I did. It's a great, easy-to-use program that lets me burn all kinds of media quickly and easily. The wide range of features is really useful, and I found burning discs easy and intuitive. The upgrade was also very affordable.

 by Tom Z.

I recently purchased Ashampoo Winoptimizer and I'm very happy with the results. It's easy to install and use, and the system optimization it provides is impressive. It improved the overall speed of my computer. The interface is intuitive and user-friendly, which makes it very convenient to use.

How Well is Ashampoo Rated?

From customer reviews, over 20 million people worldwide use Ashampoo products and brands. It is one of the leading online companies specializing in software manufacture and sales. Using state-of-the-art technologies, Ashampoo manufactures easy-to-understand and use software.

More reviews indicate that the Ashampoo products are relatively cheap and easy to use from start to end. Also, their customer support is helpful to a large extent. For a fact, these reviews are the reason for the ever-evolving Ashampoo products, thereby increasing the demand market.

As a plus, the variety of software offered by this company is very inclusive. Think of a PDF pro 3 as an alternative to office suite, optimization software, and multimedia for your songs and enhancing clarity in your photos. There are also free programs with high-quality output.

The customers’ rate the products highly because they are clean and first quality with no adverts and viruses during installations.

Is Ashampoo Legit?

Yes, Ashampoo is a legit customer-need-driven software company that provides software solutions for different tasks and operations.

Ashampoo has been in collaboration with other software manufacturers sharing knowledge. It has formed long-time partnerships with Microsoft, Intel, Nvidia, Dolby, eBay, Opera and other software manufacturers. Ashampoo takes pride in its over 23 years of experience as a software manufacturer.

Though German-based, it has received global recognition and multiple awards. Surprisingly, with only 55 employees, Ashampoo has made its way to 160 countries. Most of its products have titles in 50 different languages making it highly competitive. Non-legit companies cannot attain such partnerships and the broad market.

You can find Ashampoo through the physical address: Ashampoo GmbH & Co. KG | CRASH Building Schafjückenweg 2 | 26180 Rastede/Germany. You can also track them on their Twitter handles, Facebook and Instagram accounts.

Does Ashampoo Provide Coupons or Discount Codes?

Yes, Ashampoo provides many coupons and discounts, especially during the December festivities. Since Ashampoo is a re-known brand, its coupons and discounts are highly sought after. However, customer reviews show that the deals are time-limited.

Numerous ways of accessing the deals are available. First, you must sign in to their email newsletter. All promos, discounts and coupons will be emailed to you as soon as they are out. Next, Ashampoo occasionally posts its offers on its social media platforms. So, be sure to follow them on Twitter, Instagram and Facebook.

Another way is emailing customer care to request a promo code. That’s right, there is no harm in asking. You may get a special discount.

The discounts are limited to some items meaning you cannot use them to buy another product. The deals can go as high as 85%, thereby decreasing the price. Sometimes, prices of products may go down without any offers on particular days like Black Fridays.

Which Products/Categories Does Ashampoo Offer?

From current customer reviews, the leading software sales include Driver updater, WinOptimizer 25, used to make windows run faster, photo optimizer 9 for more detailed pictures and PDF pro 3 to merge and convert PDF to MS word allowing editing.

They also offer fully updated free software. Such solutions include Antispy 10 for windows 10 to provide protection, a photo optimizer free for enhancing photos, an uninstaller free for a perfect system, and an audio recorder free for music, among others. Though free, the programs are high quality and easy to use.

Besides, their software is categorized based on its function. For example, service utilities, security software, media, office, burning and CAD and construction software are all major software categories. Then there’s Connect, a digital hub that updates all your software and gives the shortest access to technical support.

What Is the Ashampoo Order Process and Payment Methods?

All prices are indicated alongside the product. Once you add a product to your cart, fill in the necessary information and coupon code, if any. The payment methods are provided for you to choose the most suitable option.

You can use a credit card, PayPal, ACH, Wire transfers and checks. For the complete transaction, money must be credited to your account. After payment has been received, the purchase receipt, download and license information, alongside support guides, will be emailed to you.

Sometimes, the product ordered may not be delivered if your credit card was cancelled, money has not been reflected in your account and when the confirmation email ended up in junk or spam mail.

If you have yet to make any payment, you can cancel your order by filling in a cancellation request through the contact form.

How Soon Can Ashampoo Deliver Products, and How Efficient Is the Shipping Service?

Since Ashampoo deals with software, most of its products are delivered electronically. The software provider or Cleverbridge will email you the product. The confirmation email often contains a license key, downloading link, serial number or activation codes. If you do not receive the confirmation email, check your junk mail.

When using Cleverbridge, software deliveries will be done instantly, while in Ashampoo, direct deliveries are possible within a day upon payment validation.

Physical products like CDs are sent out through the postal address you provided when placing your order and take longer to be delivered. Reviews show that using credit and debit cards for payment speeds up the delivery.

What Is the Right of Return/Return Policy of Ashampoo?

If a product you ordered is unsatisfactory, you can return it. All you need to do is fill in a refund request form outlining your reasons for a refund. The company will verify your order information, including the date of purchase and the payment method used.

For your information, you can only receive your refund in case of damaged products, missing products, duplicates, and dissatisfaction/wrong products. If it is an installation or usage problem, contact the company for technical support to clear it instead of requesting a refund. A full refund can be accessed through the Cleverbridge platform, while a partial refund is only possible by contacting the customer service team directly.

How Can I Reach Ashampoo Contact/Support?

There’s a platform for communication for any queries on Ashampoo products or services. You can either use product support or shop support. Under the product support, you will access all programs manuals, tips, step-by-step guides and general tips and tricks for better windows operations. The FAQs under product support answer your questions regarding your account, product activation and license keys.

Under the shop support FAQs, you will find answers concerning payments, orders and delivery. You can also reach the customer desk by filling out a contact form. However, if you are still unsatisfied, you can email or call +49 4402 9739-201 during office hours on week days. Most reviews appreciated the quick response of customer support.

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