Consumer Cellular Reviews

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Consumer Cellular Reviews

Read reviews on Consumer Cellular and find out how satisfied customers have been lately. What ratings did Consumer Cellular get and what are the reasons for this?

About Consumer Cellular

Consumer Cellular is a popular mobile network provider, renowned for its tailored services for senior citizens, but suitable for all ages. Offering a range of affordable plans, the company focuses on providing value, especially for those who do not require extensive data. Users have the option to choose from various plans that combine talk, text, and data, with the flexibility to adjust these services as needed. Consumer Cellular operates on the AT&T and T-Mobile networks, ensuring widespread and reliable coverage. One of its key features is the no-contract policy, offering a month-to-month service that allows customers to change or cancel plans without penalty.

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Charlotte Tilbury

Customer Reviews

Average rating:  
 1 reviews
 by Arian

recently switched to Consumer Cellular and am thoroughly impressed. Affordable plans, exceptional customer service, and reliable coverage. The activation process was smooth, and I appreciate the AARP discounts. It's a great choice for my mobile needs

Which Plans and Pricing does Consumer Cellular have?

Consumer Cellular offers four prebuilt plans ranging from $20 to $50 per month, including a $5 autopay discount. These plans include unlimited talk and text, with data options ranging from 1GB to unlimited (50GB high-speed). Prices vary based on the number of lines and the amount of data selected. AARP members get additional discounts on monthly service.

How does the activation process work for Consumer Cellular?

Signing up for Consumer Cellular can be done easily online. The process involves choosing a plan, possibly bringing your own phone, and entering the phone’s IMEI number to check compatibility. If you’re bringing your own phone, it should be unlocked and compatible with GSM network technology. Consumer Cellular also allows customers to choose a new number or keep their existing one.

What is the call and text performance like on Consumer Cellular’s network?

Consumer Cellular uses AT&T and T-Mobile networks, providing reliable service in most areas. However, coverage can vary, so it’s recommended to check the coverage map on Consumer Cellular’s website.

What are the data speeds and coverage areas for Consumer Cellular?

Consumer Cellular offers access to AT&T and T-Mobile’s 4G LTE/5G networks. Data speeds are generally good, but it’s advisable to check coverage maps for specific areas.

How is Consumer Cellular’s customer service rated?

Consumer Cellular is known for its good customer service, with U.S.-based representatives. They offer support via phone and online chat. However, there have been reports of long wait times and high call volumes.

What device options are available with Consumer Cellular?

Customers can bring their own compatible device or purchase a new one from Consumer Cellular. The company offers a range of devices including basic phones, smartphones, and even a senior-friendly tablet.

Does Consumer Cellular offer a risk-free trial?

Consumer Cellular offers a 30-day risk-free trial. If you are not satisfied within this period, you can request a full refund.

What additional costs and discounts does Consumer Cellular offer?

Additional Costs and Discounts: Apart from the plan costs, there are additional charges for extra phone lines. Consumer Cellular also offers discounts for AARP and USAA members.

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