Read reviews on e-hoi and find out how satisfied customers have been lately. What ratings did e-hoi get and what are the reasons for this?
About e-hoi
e-hoi is an online travel agency that specializes in arranging cruises. Interested people can choose cruises by ships and destinations. Besides the popular Mediterranean cruises, there are also Baltic Sea cruises, Norway cruises and ship cruises to the Caribbean and the Orient. The ship journeys are accomplished by well-known shipping companies.
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Customer Reviews
How good is the e-hoi experience?
Customers have very good experience with e-hoi. The intermediary for cruises receives very good ratings for the large selection of ship trips. Positive opinions are given for the customer service and the fair cancellation conditions. Customers give very good ratings for the simple booking process on e-hoi’s website.
Is e-hoi reputable?
e-hoi is a reputable provider of cruises organized and operated by well-known shipping companies. Customers do not take any risk, because the booking and payment process is secure. In addition, we rate e-hoi as trustworthy because there is customer service. The customer service is available for personal consultation by phone and by email.
How to book e-hoi cruises?
Cruises can be booked online at e-hoi. Through the sections you can select the ship trips by travel dates, by destinations and by ships. For each offer there is a description with information about the route and services. Then you select the date and the number of participants. The available cabins are displayed and can be selected. Then one enters the name and address and selects the payment method. If all the information is correct, you can complete the booking. The booking process is uncomplicated and this is one of the reasons for the very good customer ratings that e-hoi receives.
What are the e-hoi cancellation cabins?
e-hoi offers cruises at particularly low prices. These offers can be found on the website by entering cancellation cabins in the search function. These cabins are offers that were canceled shortly before the start of the trip and are available for selection again. With these offers, travelers can save up to 25 percent off the price of the trip.
How to pay for the e-hoi cruise?
The booking confirmation contains the information about the due dates for the deposit and for the balance payment for the cruise. A deposit of 20 percent of the cruise price must be paid at the time of booking. The balance must be paid up to 45 days before departure. For the payment you can use the direct debit system. Payment by credit card and bank transfer is also possible. All payment methods are secure, because the customer data are transmitted encrypted. Customers give e-hoi very good ratings for the payment methods.
Can I cancel a cruise with e-hoi?
The conditions for an e-hoi cancellation depend on the respective cruise operator. Travelers will find the cancellation conditions in the e-hoi GTC and in the booking documents. If you have any questions about a cancellation, you can contact the customer service of the cruise operator.
Is there an e-hoi contact?
e-hoi has a customer service. If you have any questions about booking a cruise or have any other concerns about the ship voyages, you can reach the customer service by calling 069 20 456 700. The service hours for a personal consultation are Monday to Friday from 8 am to 7 pm and Saturday and Sunday from 9 am to 6 pm. In addition to the telephone contact, one can also use the e-mail contact and send the inquiry to the e-mail address reisen(at)e-hoi.de. In the FAQ on the website, interested parties can find detailed information on booking cruises. Customers have had very good experiences with e-hoi’s customer service.
How to redeem an e-hoi voucher?
Travel vouchers from e-hoi can be redeemed during the booking process. First, you choose the cruise and follow the rest of the process. Enter the e-hoi voucher code in the voucher field. If the promo code is valid, you will receive a discount on the cruise price. By the way, you can also get a travel voucher if you sign up for the e-hoi newsletter. The newsletter regularly informs about cruise offers. If you do not want to receive the newsletter anymore, you can activate the unsubscribe link.
