flatex Reviews

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flatex Reviews

ø 4.81 of 5 stars

Read reviews on flatex and find out how satisfied customers have been lately. What ratings did flatex get and what are the reasons for this?

About flatex

flatex is an online broker and has been in existence since 2006. The online broker belongs to Fintech Group Bank AG. Customers can trade securities, CFDs, ETFs and more. There is a flatex securities account and savings plans.

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Customer Reviews

Average rating:  
 1 reviews
 by Leon

I am very satisfied with the online broker Flatex. Particularly positive for me is the favorable price structure. Compared to other providers, Flatex offers excellent value for money. The trading platform is also very clear and easy to use both for beginners and experienced traders..
Another plus of Flatex is the large selection of tradable options... you can find everything from stocks, to ETFs, to bonds. I am always particularly pleased with the high dividends on some of the stocks I hold at Flatex. Overall, I can recommend the online broker Flatex to anyone who is looking for an inexpensive and clear platform for trading securities.

How good are the flatex experiences?

Customers give flatex very good ratings. There are many positive reviews for the demo account. Some customers give very good reviews for the low custody fees. Also for the customer service and for the personal advice flatex receives very good ratings. Customers praise the simple registration process and the favorable conditions for the savings plans and for the securities loans.

Is flatex reputable?

flatex is a reputable online broker. The fintech company is a member of the German Banks Compensation Scheme. Customer deposits are protected with the deposit guarantee up to 100,000 euros. In addition, we find that flatex is trustworthy because you can cancel a securities account at any time. In case of questions or problems, a customer service is available by phone.

Which bank is behind flatex?

The online broker flatex belongs to Fintech Group Bank AG. Both on-exchange and off-exchange trading are possible. In addition to trading, flatex also offers securities loans and savings plans.

What does flatex cost per month?

ETF trading is free of charge at flatex. Fees are charged for trading in shares, which are displayed on the website in the price overview at flatex. Customers do not pay any custody account fees for the first two years. Customers pay a custody account management fee. The amount of the fee depends on the respective customer assets. There are also no fees for deposits and withdrawals or for transferring a securities account to flatex. This is one reason why flatex receives many very good reviews from customers.

How does flatex work?

To open an account and a deposit, you must enter your personal data in an input mask. This is followed by video verification. Alternatively, you can legitimize yourself using the PostIdent procedure. The access data and the account data are sent by SMS after successful legitimation. If you are logging into the securities account for the first time, you must download the flateXSecure app. The flatex app is used for orders and transactions via smartphone or tablet. In addition to trading, flatex also offers securities loans and savings plans.

How long does it take to transfer a flatex securities account?

On the website of flatex there is a form in the help area to register a securities account transfer. flatex takes care of the processing with the respective bank. flatex does not charge any fees for the securities account transfer. A securities account transfer usually takes one to three business days. The customer will be informed after the successful transfer of the securities account.

Is there a flatex demo account?

flatex has a demo account. For the free use you need a login with customer number and password. With the demo account you can try out Forex trading and CFD trading. The demo account offers some advantages:

  • optimal overview with the panel design
  • several modules at the same time in one panel
  • Chartanlaysen in the chart gallery
  • Access to the demo account via smartphone and tablet with the flatex app

How to cancel with flatex?

The termination of a securities account and account at flatex is possible. If one wants to terminate an account or flatex securities account, one must send the termination in writing by mail or by post to flatex. In the customer area there is a function to delete the account. For questions regarding the termination process, the customer service is available by phone and e-mail.

Is there a flatex customer service?

flatex has a customer service. For interested parties, there is the service number +49 9221 7035 897. Existing customers use the phone number +49 9221 7035 898. For written inquiries, the e-mail address info(at)flatex.de is available. On the web portal of flatex there is a FAQ with answers to frequently asked questions about the account and the securities account as well as about Forex trading and trading with CFDs. Customers and interested parties give flatex very good ratings for the personal advice.

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