Qustodio Reviews

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Qustodio Reviews

ø 4.83 of 5 stars

Read reviews on Qustodio and find out how satisfied customers have been lately. What ratings did Qustodio get and what are the reasons for this?

About Qustodio

Qustodio provides tools to check and regulate children’s screen time. The tools can be used, for example, to monitor YouTube usage, filter browsing results and block adult websites. With Qustodio you can prevent children from seeing objectionable content. It is also possible to monitor messages so that children are not exposed to cyberbullying.

The parental-control application allows parents to monitor their children’s activity as they surf the web on digital devices. By doing so, parents can remotely restrict and allow access to specific content or websites. They thereby ensure the censoring of violent, mature, or obscene themes. Also, they can block access to sites that harbor harmful data that may contain viruses, ransomware, and other malware.

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Customer Reviews

Average rating:  
 3 reviews
 by Philys

I've been using Qustodio for a few months now and it's a very handy tool. It's a really cheap way to control my daughter's internet usage. And the price-performance ratio is really good. The useful features have definitely helped me keep track and protect my daughter from bad content on the internet.

 by Frank

I have found Qustodio to be a useful parental control for the Internet. I like that I can control the time my kids use the Internet and block certain sites. It is very helpful in managing my kids' screen time.

 by Tom R.

I needed a way to make sure my kids weren't spending too much time in front of their screens, so I decided to try Qustodio. I'm really glad I did! It's a great way to control their digital time and make sure they don't spend too much time on their laptops and smartphones. It's a really useful tool that I would recommend to other parents.

How Well is Qustodio Rated?

It has, over the years, enjoyed favorable reviews after launching in 2012, when it took the tech world by storm. This is thanks to positive reviews from satisfied customers who use its array of custom features, such as content category filtering and safe search. Another notable trait is the Qustodio for Families payment plan, which monitors online activities in households on 5 to 15 devices. Thanks to 5-star customer reviews and favorable feedback on tech publications, forums, and documentaries, it has recently boosted the company's profile.

Is Qustodio Legit?

Yes, it is a tried and tested app that conforms to all rules prescribed in the country's digital policy legislation as well as by supported devices, including the OS (Macbook), Windows (PC), iOS (iPhone & iPad), and Android (tablets). Ultimately, it is the subscriber who is responsible for its use.

Any misuse, such as an invasion of privacy, could have consequences such as legal action from affected parties or termination of the subscription by Qustodio. A review of its terms and conditions stipulates that it can only be used in a domestic, school, or business environment. For instance, a school pricing plan can only be used on school computers and not in a corporation because the terms and features differ. Regarding online activity, subscribers cannot monitor the online activity of individuals over 14 without their consent.

Are There Qustodio Coupons or Discount Codes?

Every year, there is a massive online clearance sale on Black Friday, and one of the numerous discounts available is a Qustodio coupon. These coupons are verified in the days leading to the event, and subscribers can renew plans or cash in on others with up to 50% off. Alternatively, Qustodio reviews its pricing plans a few times a year and slashes its premium plans so subscribers can take advantage of 10% to 12% discounts.

New subscribers could also get a customer discount on their first subscription, which varies depending on the preferred plan plus the time of the year during a purchase. For instance, at the beginning of the year's first quarter, a new customer discount could be as high as 20% on the first subscription for a Family plan. It is always advisable to read through the terms and conditions of the offer to better settle on purchasing a subscription plan.

Which Services Does Qustodio Offer?

Qustodio is primarily a parental control feature for safe search, time restrictions, geofencing, geolocation, and website filtering. These services are the most popular for households paying the Family plan. However, school and company plans led to more features used to review apps and games, and improve efficiency in activity reporting, while controlling and monitoring access to social media.

These features aim to increase productivity at both learning institutions and the workplace by controlling the students' and employees' access to social apps such as Facebook and Instagram. Games can be blocked to ensure concentration and time are diverted to meeting deadlines and quotas, especially in corporate management.

What Is The Subscription and Payment Process On Qustodio?

New customers should head to the sign-up section on the official website. One is supposed to fill in their name and email while creating a unique password of six or more characters. After this is done, a link is sent to the email address provided for confirmation. Once the account is verified, it is time to pick a subscription plan, after which the site redirects to check out.

Some payment methods are not supported or accepted, depending on the country of residence. It is, therefore, imperative for customers to find out supported payment methods in their jurisdiction. Qustodio supports MasterCard, Visa, PayPal, American Express, and Wire Transfers.

What Is The Process To Cancel A Subscription On Qustodio?

Subscribers unsatisfied with the product can leave customer reviews with reasons why, and canceling the subscription can be done by following a few easy steps. To do this, one has to access the profile and select the settings tab. Then choose the close account option, and a prompt to enter the owner's credentials will follow.

It is mandatory to use the login credentials, which include the user name and password, to close the account. After this request is confirmed by entering the login credentials, the app can be uninstalled from the computer or phone as the account is shut down.

What Is Qustodio’s Right of Return Policy?

Customers can cancel their Qustodio subscription at any time. However, there is a strict policy on refunds. Any subscriber wishing to either permanently shut their account or even switch to another plan has a 30-day window.

If the pricing plan is unsatisfactory within the first 30-days, subscribers can cancel and ask for a full refund credited to their initial mode of payment. Refunds can take a day or two to process and, subsequently, a couple of days to reflect on the e-wallet or bank account. It is advisable to review the refund payment method, as charges might apply.

How To Contact Qustodio Support?

If there is a problem with a Qustodio subscription, one can always access the support center. Here, there are quick links to FAQs (Frequently Asked Questions) ranging from billing, subscriptions, or technical issues. If none of the FAQs is helpful, subscribers should fill out an online form and send it to the support team via an email in the Qustodio help center.

It is also worth noting that email support is only available for subscribers with a premium account. Any user wishing to contact customer support must upgrade to a premium account. Otherwise, users can leave a review and rate the app on the Microsoft Store, Apple Store, or Google Play Store as feedback on user experience.

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