Read reviews on Roborock and find out how satisfied customers have been lately. What ratings did Roborock get and what are the reasons for this?

About Roborock

Roborock is a provider of robotic vacuum cleaners. In addition to the robotic vacuum cleaners, the online store also offers accessories and wet-dry vacuum cleaners. Household cleaning equipment is developed by engineers, designers and manufacturing experts. The vacuum cleaners and other products are characterized by functionality and durability.

Submit your review

Create your own review


Customer Reviews

Average rating:  
 3 reviews
 by Nelly

I bought the Roborock Dyade wet and dry vacuum because I wanted an easy to use vacuum with excellent cleaning performance. The Dyade definitely delivers on both! It is very easy to use - just charge it up and go! The cleaning performance is amazing. It picks up dirt, dust and hair like no other vacuum cleaner I've ever used. A little pricey to purchase though.

 by Florence R.

Roborock's Q5+ vacuum cleaner is incredible! It has really high suction power and can easily move around my house to clean every nook and cranny. I also love that it has a mopping function so I can clean my floors without having to get out the old mop and bucket. This vacuum is definitely worth the investment!

 by Louisa

I've had my Roborock S7 Max vacuum cleaner for a little over a month now and I have to say I'm really excited about it! It does a great job cleaning my floors and is very reliable. Performance wise, I have never had any problems with this vacuum. It is also very easy to use and maintain.

How well is Roborock rated?

By undertaking some little research online, it becomes clear how Roborock is highly rated. Essentially, this implies that most of their customers are usually pleased by not only the quality of their products but also their customer service department. One of the main reasons why the company is highly rated is because of integrating cutting-edge technology that enables them to deliver futuristic products to its customers.

Unlike its peers in the market today, the company integrates artificial intelligence in its products and hence making cleaning a house not only easy but also high efficiency. Actually, this is one of the main reasons why the company is reviewed quite highly.

Is Roborock legit?

After thousands of reviews by customers on various online platforms, all reviewers agree that the company develops and produces high-quality products, at least by the ratings that their products have managed to secure. This is a strong indication that the company is not only legit but also one of the pioneers when it comes to integrating artificial intelligence into robotic cleaning.

The reviewers rated the products of the company based on various aspects including build quality. In this regard, more than 90% of the participants were in agreement that Roborock’s products have a superior build quality. What is even better is that most of their customers also believe that their products are easy to use notwithstanding the fact that they can be quite sophisticated in terms of functionality. This is the best indication that the company is as legit as they come.

Are there Roborock coupons or discount codes?

Roborock is big on offering discount codes to its loyal customers. This goes a long way in significantly reducing the cost of their products and enhancing their affordability of such products. Some of the coupon codes offered by the company will enable you to save as much as $10 when making a purchase. The discount coupons will also depend on the kind of product that you are purchasing from the company.

For instance, if you are planning to purchase a Roborock Q7 vacuum, you will become eligible for a discount coupon that helps you save as much as 25% of the initial cost of the product. If you are planning to purchase the s5 robot vacuum from the company, you immediately become eligible for a discount coupon that enables you to save as much as 31% of the initial cost of the product.

Which products/categories do Roborock offer?

Well, Roborock is a leading manufacturing company that engages in the manufacture and sale of smart vacuum cleaners. Their products go a long way in making household chores and cleaning quite easy. Aside from the manufacture of vacuum cleaners, the company also specializes in the production of different types of accessories that enable an enhanced cleaning performance.

That said, not all of their products are automated. If you are more into manual cleaners, the company also has a handheld vacuum cleaner that you can opt for. Although the manual cleaner lacks the sophistication of automated cleaners, it is important to note that it still has a commendable and impressive performance. The product is also way cheaper in comparison to automated vacuum cleaners.

How would you rate Roborock’s order process and payment methods?

The ordering process availed by Roborock is straightforward, so you don’t have to struggle just to navigate through it. All you will have to do is visit their main website and choose the product that you want to purchase. Once you identify the product, you should then proceed to check out and ultimately pay for it. The company accepts different payment methods such as visa and MasterCard, among others to ensure that you have a smooth experience.

Before making a payment for the item, you will have to fill in certain information including the card number, and the validity period. You will also have to share with them the cardholder’s information. Bank transfer is also a payment method that is available to potential purchasers of vacuum cleaners.

How effective is Roborock’s shipping service and how fast are their delivery times?

Depending on the circumstances of each order, Roborock uses a suitable shipping service. This is why the company is open to using different shipping services like FedEx, UPS, and USPS. At the time of placing an order for a vacuum cleaner, you can choose your preferred mode of shipping that the company should use for your product. After placing an order and paying for it, you should expect it delivered to your address within three to five weekdays.

However, for this to happen, you must ensure that there are no mistakes on your shipping address. The company does not usually ship on weekends and if you place an order on a weekend, you should expect it to take longer before it's delivered to your personal address. The company does not usually charge any shipping cost to their customers.

What is Roborock’s return policy?

After receiving a product from Roborock, you might find out that it does not measure up to your expectations or that it has some defects. If this is the case for you, you have the option to elect to return the product to the company. However, this can only be done within thirty days of receiving it.

However, there are some instances when you might have purchased the product from a third party. If this is the case for you, you might be allowed to return the product after an extended period of time. This is because the company makes provision for a third-party warranty that makes it possible for you to return the product after a longer time than the thirty days previously alluded to.

Does Roborock have a reliable customer support department?

Roborock has a website page that is dedicated to sharing insights on how to use their products and also resolving some of the most common problems that might arise when using their products. This page is really comprehensive with various sections. For instance, there is the FAQs page which answers some of the most common questions that users have. There is also the tutorials page where you can get insights on how to use their products. There is also a troubleshooting page that you can take maximum advantage of.

However, there are instances when the resources provided on the platform are not adequate for your peculiar circumstances. In such instances, you might opt to call the company at 1-855-960-4321. If you are the kind of person who does not like calling, you can send them an email at support(at) with detailed information about the issues you are having with the product delivered.

Video About Roborock