RUGS USA Reviews

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RUGS USA Reviews

ø 4.84 of 5 stars

Read reviews on RUGS USA and find out how satisfied customers have been lately. What ratings did RUGS USA get and what are the reasons for this?


RUGS USA is a supplier of carpets. You can choose the floor rugs by style and color. There are transitional rugs, outdoor rugs, vintage rugs and plain rugs among others in the online store’s assortment.

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Customer Reviews

Average rating:  
 3 reviews
 by Hale-B.

My new bedroom rug from RUGS USA is beautiful! The quality is very good and it was delivered so quickly! The customer service is also very good. They were so friendly and helpful when I had questions.

 by Elly T.

I have been a customer of Rugs USA for several years and have always been pleased with my purchases. They have a great selection of rugs and the prices are very reasonable. I have never had any problems with my orders.

 by Anni

I was looking for an outdoor rug and found a great one at RUGS USA. The quality is very good and it is washable which I like. The delivery was fast as well.

How well is Rugs USA Rated?

Consumer rating is much beneficial to the customer but also to the company selling the products. The customer uses customer review to determine whether the products provided are legitimate. They use the ratings to determine whether they are making the right investment. On the other hand, companies use customer ratings to understand what the customers like about their products and what they should change. Fortunately, Rugs USA is one of the platforms that has gathered numerous positive ratings on its official website and other platforms.

According to the ratings, it is evident that most of the customers are pleased with the washable rugs provided by the company. Other customers have also commended the company for making timely deliveries and supporting supportive customer support. You can always rely on customer review and ratings because they don't lie.

Is Rugs USA legit?

Since so many platforms sell area and other washable rugs online, someone can get lost when finding the legitimate one. For several years, most scammers have flooded the online markets and pretended to sell items only to scam money out of innocent buyers. Fortunately, the best thing about Rugs USA is that it is a legitimate platform that sells all kinds of rugs you might be looking for.

Suppose you are worried about the company's legitimacy. In that case, you might want to visit its official website and read through some of the customer review left by customers who managed to purchase the platform. The platform is full of positive review from customers pleased with the items they managed to get.

Are there Rugs USA coupons or discount codes?

Discount codes are also beneficial for buyers and companies for various reasons. Discount codes are meant to encourage buyers to continue making more purchases. It allows them to save on cash when making purchases. On the other hand, the company attracts more customers to the business, encouraging them to continue shopping from the platform. Rugs USA provides its loyal customers with coupons and discount codes so long as they've created an account with the platform.

Which products/categories do Rugs USA offer?

Rugs USA is the best rug-selling company that makes high-quality rugs available for customers. Rugs USA allows buyers to access rugs based on size. For example, the buyers can find small area rugs, oversized, medium rugs, and runners from the company.

Unlike most physical shops that sell rugs, Rugs USA allows buyers to view multiple items and purchase the ones they believe are of the highest quality. It is also the best platform for buyers to shop for Jute Braided rugs, Moroccan tasseled rugs, and many other.

What are Rugs USA's order process and payment methods?

Rugs USA accepts all forms of payment, including PayPal, Apple Pay, and Affirm. However, these payment options are only available to people in the United States. Unfortunately, the mentioned payment options are not available to people living in Canada. The platform only accepts one form of payment per order. They claim that refunds are only issued to the original form of payment and cannot be refunded to different forms of payment.

What are Rugs USA delivery times, shipping service, and costs?

Once the company receives your order, it will immediately dispatch the product. Once the product is dispatched, the company will send an email containing a tracking number. Customers can use the tracking number provided to see how far their products are. If you are interested in tracking your order, you should search for the number that begins with WS. Due to high carrier demand, the company takes 5 to 8 days to make deliveries.

The rugs provided by the company weigh somewhere between 5 to 30 pounds. However, since most of them come in different sizes and shapes, they might weigh differently. While no standard amount of money is required for shipping items, different shipping costs are incurred depending on package dimensions, shipping distance, courier service, and delivery speed.

What is Rugs USA’s right of return/return policy?

Unfortunately, due to the company’s fast processing speed, customers might be unable to cancel an order. The platform doesn’t guarantee the cancellation of any order that has been placed. However, if you are not satisfied with the received order, you have an opportunity to return it to the company.

Click on the item you would like to return, pick a reason for your return, and submit. The company is generous enough to take care of all the return payments. You should not have to worry about spending more money.

How is Rugs USA contact/support?

One of the things that you will love about Rugs USA is their competent customer care service providers. The company has hired a team of professionals dedicated to guiding buyers toward making the right decision when buying rugs from the company. If the customer has already placed an order and cannot track it, they should contact the company through info(at), where they will find a team of professionals committed to helping them find their orders.

You can also contact them if you need clarification about the outlined prices, especially if you feel mistakes are made. If you have any questions regarding their return policy, don’t shy away from seeking advice and insights from their team.


Whether you are interested in purchasing area rugs, living room rugs, or bedroom rugs, an advantage comes with purchasing an online platform. To begin with, you are most likely to find cheaper area rugs online compared to finding the same model on a physical platform. Most physical shops tend to charge their customers more so that they can recover the sum of money spent on rent and transportation. However, this is not the case with most online shops.

Online shops are convenient and reliable, especially for people who are always busy. For example, if you’ve always wanted to purchase a washable area rug but never had enough time to visit the local store, you might consider purchasing from Rugs USA. This is one of the most reliable platforms that allows you to save money on high-quality area rugs that are also washable. This document is a review of Rugs USA that provides insights into why people should consider making their purchases from the platform.

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