Sprout Social Reviews

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Sprout Social Reviews

Read reviews on Sprout Social and find out how satisfied customers have been lately. What ratings did Sprout Social get and what are the reasons for this?

About Sprout Social

Sprout Social offers solutions for social media management. There are tools for interaction and to create posts on social media platforms. In addition, Sprout Social’s offer includes analysis tools to measure the success of social media activities.

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Sprout Social

Customer Reviews

Average rating:  
 2 reviews
 by Kevin R.

Sprout Social is a social commerce solution that allows me to showcase my products on social media in a really professional way. You get great tips on when and how to post products and info. And the price-performance ratio with Sprout Social is also very good.

 by Pooook

As a company with our own store, social media is indispensable for us, even when it comes to attracting new customers. We have been using Sprout Social's publishing tools for a few months now and have had a lot of success on social media since then. The application is easy to use. The publishing tools make it easy to share content quickly, and the analytics help track how well it's performing. Plus, the customer service at Sprout Social is top notch - they're always happy to help!

Sprout Social Review

Most companies eventually reach a point where they have to decide whether social media management solutions are fit for their businesses. Typically, the need for social media management tools arises once people have joined a few networks and are beginning to feel overburdened by the difficulty of managing them. The need for such tools has prompted their emergence, mainly because they can help business owners keep up with the latest trends.

With the help of social management tools, users can manage multiple accounts, organize conversations, schedule posts ahead of time, and monitor keywords for leads and valuable information. Users searching for a social media management tool would greatly benefit from Sprout Social, especially if they are interested in proving ROI to their superiors. This document is a detailed review focused on explaining to customers why Sprout Social is the best and most legitimate social media management solution.

How Well is Sprout Social Rated?

Ratings and customer reviews are essential to every business, regardless of size. For businesses, customer reviews are vital as they help them understand what customers think about their level of services or products provided. Whether the comments are positive or negative, they should guide your business towards improving customer experience and service. On the other hand, customers can use customer reviews to determine the credibility and legitimacy of the brand.

Sprout Social is one of the online platforms that has managed to secure excellent ratings and reviews from its customers. The official Sprout Social website has a general rating of 4.8/5 stars from customers who were fully satisfied with the services offered by the company.

The number of positive reviews translates to 89 percent, proving that their services are excellent and dependable. Based on customer reviews, most customers confess that the online platform has a great onboarding experience and an attractive yet simple-to-use interface. Others also say that the platform gave them a deeper insight into how their accounts and posts are doing.

Is Sprout Social Legit?

As simple as it might sound, understanding the legitimacy of any online platform is essential, especially if you are about to spend your money on a service or product. With hundreds of new illegitimate websites coming up daily, it wouldn’t hurt for someone to be extra careful. However, when it comes to Sprout Social, you don’t need to worry, as the platform is legitimate.

You can effectively determine this through the high number of positive reviews and ratings on the official website. Most of the customers who have utilized this social management platform before recommending it also add that it is perfect for both startups and established businesses.

Are There Sprout Social Coupons or Discount Codes?

While coupons and discount codes are available, there are restrictions regarding how they are used. Sprout Social seldom ever offers promotional discount codes. The company is one of the most sought-after for discounts and discount deals. Thousands of customers are always on the company’s official website and other websites searching for monthly coupons.

Fortunately, by creating a Sprout Social account, you can easily qualify for the available discount codes. The vouchers are essential as they can help you spend less on the selected solutions. Most customers manage to secure up to a 50 percent discount on some of their selected solutions.

Which Services Does Sprout Social Offer?

Sprout Social is an all-encompassing social media tool that covers everything from social listening to publishing and monitoring. It has an easy-to-use UI, powerful collaboration options, and a free trial that lasts for a month. According to reviews, it is a dependable platform with industry-leading capabilities for managing consumer relations for publishing and monitoring content across several social networks.

What Are Sprout Social’s Order Process and Payment Methods?

Sprout Social prioritizes the needs and demands of its customers. As a result, they’ve made ordering simple for their customers by making their official website simple to use and making quick transactions. Once you find the most robust and cohesive solution that matches your business, you first need to select it. You have an option of reading customer comments to determine whether the services chosen are ideal for your business.

The customer comments will also point you in the right direction concerning the amount of money to spend on a particular service. Once you are confident that the selected solution is precisely what your business needs, you can proceed to make the payments. The good thing about Sprout Social is that it accepts major credit cards and PayPal.

Additionally, some prepayment alternatives enable the user’s account to be debited monthly basis according to the number of users. To get more information about the options, email them through sales(at)sproutsocial.com.

How much do the Sprout Social offers cost?

Sprout Social offers standard, professional and advanced premium packages for its customers, which can be downloaded online after purchase. The Standard package costs $89 per month, $149 for the Professional package and $249 per month for the Advanced package. With the Standard package, users get access to the most basic tools to get started.

With the advanced package, you have access to social business tools on a large scale. The premium package includes listening, premium analytics and employee advocacy. The best part about the premium solutions is that they can be added to any package or plan.

What is Sprout Social’s Right of Return / Return Policy?

Users are free to terminate their accounts at will but doing so will prevent them from getting a refund for any fees they have already paid and not yet used. Any unpaid fees under your accounts plan for the relevant subscription term will also become payable. If the platform fails to respond to your plead, or there’s a significant breach in the terms and conditions within 30 days, you have the right to terminate your account and get refunded for all the prepaid and unused fees.

How is Sprout Social’s Contact / Customer Support?

Sprout Social offers timely and reliable customer support. The company has gathered several positive reviews praising their support. Most of them suggest that the brand provides excellent customer care services around the clock. We learned this through reading several evaluations that the customer service responded promptly when their services were required. They got answers to some of the most pressing questions about how responsive their tools are and how to prevent the devices from hanging.

Additionally, the company has a team of skilled customer care service providers who speak eloquently and can respond in any language. Customers can email Sprout Social through success(at)sproutsocial.com for issues related to their plan level, pricing plan, and general questions about their account. If the problem is urgent, they can contact the company’s support team at 1-866-878-3231. With the premium success option, customers are guaranteed two-hour response time from the company’s support.

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