Read reviews on Tapi and find out how satisfied customers have been lately. What ratings did Tapi get and what are the reasons for this?

About Tapi

Tapi is an online store specializing in flooring. The range includes a wide selection of carpets, vinyl flooring and laminate. The focus is on high quality products at a fair price.

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Customer Reviews

Average rating:  
 3 reviews
 by Loona

I ordered a doormat for my entrance area from Tapi. The website is well structured and the selection of doormats is large. The delivery was fast and the item arrived well packaged. The quality of the doormat is okay, but I would have liked something more sturdy. The carpet is very nice, but I have the feeling that it will wear out quickly. What I really liked was the option to have the doormat personalized. I was able to choose my name and a nice design and got a really personalized doormat.

 by GR

I bought a floor covering for my office from Tapi. The store is user friendly and I was able to find the right flooring quickly. The flooring was delivered within a few days and arrived in perfect condition. The quality of the flooring is excellent and it looks great in my office. I love the possibility to order free samples to check the colors and materials in advance. It made my decision much easier and I am more than satisfied with the result.

 by CoNy

Bought a carpet for my living room from Tapi. The website is clearly laid out and the selection of rugs is large. I was able to quickly and easily find and order the perfect rug for my room. The rug was delivered quickly and arrived to me well packaged. I was also impressed with the quality of the rug. It not only looks great, but is also very robust and durable. A small point of criticism would only be that the color of the carpet on the website looked slightly different than in real. But that's probably always the risk when buying textiles online.

What is the Tapi experience?

Overall, the feedback from customers is very positive. Particular praise is given to the fast delivery times and the excellent customer service. The possibility to order free samples to check the color and quality of the products in advance is also often positively highlighted. However, some customers report problems with the order or delivery, but these cases are usually isolated incidents.

Is Tapi reputable?

Tapi is a reputable supplier of floor coverings. The company attaches great importance to quality and customer satisfaction. The products offered are carefully selected and from reputable manufacturers. Moreover, Tapi offers a 30-day return guarantee for any products that do not meet expectations.

How to buy carpets at Tapi?

At Tapi, rugs can be easily purchased online. First, one has to choose a rug and add it to the shopping cart. Then you can either continue shopping or go directly to the order. Here you can choose between different payment methods such as credit card, PayPal or bank transfer. Once the order is completed, the carpet will be delivered within a few days.

What other floor coverings does Tapi offer?

Tapi offers vinyl flooring and laminate in addition to carpets. Vinyl flooring is particularly easy to clean and hard-wearing, while laminate impresses with its easy installation and attractive design. Both floor coverings are suitable for different rooms and are available in different colors and designs.

What payment methods are accepted at Tapi?

Tapi accepts various payment methods, including credit card, PayPal and bank transfer. The payment is always secure and encrypted. The option of payment by installments is also offered.

When does the Tapi delivery arrive?

Delivery times at Tapi are usually very short. For products in stock, the order is delivered within 1-3 business days. For non-stock products, the delivery time can be a little longer and can be up to two weeks.

Is there a Tapi return policy?

At Tapi, one has a 30-day return guarantee on all products. If you are not satisfied with a product or it does not meet your expectations, you can return it within 30 days for a full refund. To make a Tapi return, one must contact Tapi’s customer service within 30 days of receiving the goods and fill out the return form. After that, a return label will be sent to you via email, which you stick on the package and send back to Tapi. Once the return has been received and inspected by Tapi, the purchase price will be refunded. It is important to note that the goods must be returned in perfect condition and in the original packaging. Also, opened packaging cannot be returned.

Does Tapi have a customer service?

The customer service at Tapi is very good and is rated positively by many customers. There are several ways to contact customer service, for example, by email, phone or live chat. The employees are friendly, competent and always available to help customers with questions or problems. In addition, Tapi also offers a comprehensive FAQ section on the website, which can clarify many questions in advance.

Are there any vouchers at Tapi?

Yes, at Tapi there are regular coupons and promotions where you can save. These are either displayed directly on the website or sent to customers via email. The coupons can be redeemed when placing an order and offer a discount on the purchase price or free shipping.

How to redeem a Tapi coupon?

To redeem a Tapi coupon, you first need to find a suitable coupon code, voucher coupon, discount code or promotional code. These can be found either on the website of Tapi itself or on various coupon portals on the Internet. Once you have found a suitable voucher, you can redeem it when ordering in the shopping cart. For this purpose, there is usually a corresponding field in which the coupon code must be entered. After you have entered the coupon code, the price advantage or discount is automatically deducted from the purchase price. However, it is important to note that vouchers are usually linked to certain conditions and are not valid for all products or services. So before redeeming a voucher, you should read the conditions carefully to make sure that the voucher can actually be redeemed. Overall, redeeming coupons at Tapi is a great way to save on flooring orders and benefit from attractive price savings or discounts.


Tapi is a reputable and reliable online store for floor coverings. The assortment includes a wide range of carpets, vinyl flooring and laminate in high quality and at fair prices. Delivery times are short and customer service is excellent. Customers can choose between different payment methods and have a 30-day return guarantee. Regular coupon promotions offer additional opportunities to save. Overall, Tapi is a recommendable option for anyone looking for high-quality flooring.

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