Urban Outfitters Reviews

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Urban Outfitters Reviews

Read the latest customers reviews about Urban Outfitters. How was the online shop urbanoutfitters.com rated and what are the reasons for this rating?

About Urban Outfitters

Instituted in 1970 in a tiny space across the road from the University of Pennsylvania, Urban Outfitters began as an exceptional retail experience and communal center for imaginative, college-age clients. Consisting of Urban Outfitters, Free People, Anthropologie, the Vetri Family, Terrain, and BHLDN, URBN is a collection of international consumer brands.

The company is all about offering an unparalleled shopping experience, whereas motivating and connecting with the clients and they are a creative, passionate, and innovative bunch who thinks imaginatively. At the moment, Urban Outfitters has more than 200 stores in Canada, Europe, and America.

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Urban Outfitters

Customer Reviews

Average rating:  
 6 reviews
 by noProblem_67

Casual styles for many occasions and affordable prices. Shipping unfortunately took a little longer than announced

 by Sila L.
my Urban Outfitters review

I like many goods I purchased there. I am sure the quality has become better over the years. What I also like is that they regularly have at least 10 to 20 percent or more off so it’s a good deal.

 by Sharon Ahamad

hd to send back a pair of pants because they did not fit. Return at Urban Outfitters runs smoothly and purchase amount I have received back. Will now order the pants in another size.

 by Sally T.

ordered a leather jacket.. the good quality of the leather with the classic pattern I could wear easily during my current trips (for more than an hour at a time). it is the second time I ordered on Urban Outfitters. I didn’t find any problem in the leather jacket I received.

 by Gabrielle M.
lots of famous brands

Nice online store with a huge amount of brands of different styles. What I especially love is that Urban Outfitters has almost all the famous brands, thus you don’t have to visit others store additionally.

 by Linda james
good customer service

Some weeks ago I ordered some shirts from Urban Outfitters and there was a problem with one so I called the customer service. The guy on the phone was really nice and helped me quickly to solve my problem.

Our Urban Outfitters Review

Urban Outfitters is a lifestyle retail company founded in 1970 by Richard Hayne, Judy Wicks, and Scott Belair. It started as a project for an entrepreneurship class at the University of Pennsylvania and was then called free people; later, the founders renamed it urban outfitters in 1976.

The main goal while creating it was to supply college-aged customers with secondhand apparel, furniture, jewelry, and home decor in a relaxed and enjoyable environment. It has operations in the US, Sweden, the UK, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Poland, and the United Arab Emirates hence a multinational company. It mainly targets teens and young adults between 18 and 28 years of age, both men and women interested in an authentic, creative and unique sense of fashion.

Furthermore, it also specializes in Music, particularly vinyl records and cassettes, footwear, cosmetics and wellness products, accessories, sportswear and gear, and housewares. The wholesale segment of the corporation designs and manufactures a large portion of the items under several private brands.

What products Urban Outfitters offers?

Urban Outfitters is a store where you would stop and shop everything that you need under one roof. It is a well-known retailer of trendy and stylish clothing and home furnishings. It's also reasonably priced, and quality is maintained! Under fashion and clothing, there is a variety of categories which include men and women ware, accessories, shoes, lingeries, sports ware, and household items.

It's a mid-ranged store with fair prices and high-quality merchandise. Urban fitters ensure that its customers have it all, even in corporate events, weddings, parties, bridal, and baby showers. During seasons such as Christmas and Halloween, they ensure the trend does not leave you out. They have unique accessories to complete their looks, such as hats, scarves, ties and bow ties, belts, handbags, and wallets.

It is a destination for in-house nail and lip color lines, cult brands, natural cosmetics, and wellness items, as well as unique content and special events that aim to inform and inspire customers. Creativity is critical with urban outfitters, and they come in handy with home decor beddings, home textiles, furniture, and presents that are meaningful in our customers' lives. Music mixes provide a spirit of discovery while offering a large selection of vinyl, cassettes, electronics, and accessories, as Music has always been essential to the Urban Outfitters brand.

How to order from Urban Outfitters?

Urban outfitters work relentlessly to ensure that their customers are happy with the orders they place, and they answer quickly to any questions they may have. Customers can place orders on their website or through their mobile app. Here's a step-by-step guide to placing an order at urban outfitters:

  • Search for the items you would love to order and add them to your cart.
  • Enter your name, address and telephone number.
  • Select a delivery method that you’re comfortable with.
  • Choose your payment method. Urban outfitters accept visa MasterCard, American Express, Discover, JCB, China Union Pay, Diners Club, PayPal, Afterpay, Apple Pay, Urban Outfittersgift cards.
  • Once the order has been placed, they check whether the relevant information has been provided, since it will make it easy to process your order.
  • They will process the payment after the order is complete, and the order has now been processed.
  • The warehouse prepares the items ordered for dispatch and delivery.
  • Once the customer receives the items, they inspect them for any damages and ensure that they have received everything they ordered; in case of anything, customers report immediately where the action is taken to ensure the customer receives everything they ordered.

What offers and discounts are available at Urban Outfitters?

Urban outfitters give a 50 % discount to orders placed during various seasons such as Christmas, Halloween and New Year eve. It occasionally has an excellent flash sale where unique items might go as low as 65 %off, which is such a crazy deal. All orders above $50 in the US are shipped free, while international orders are duty and tax-free. It has one-day specials on UrbanOutfitters.com for up to 50 % off select women's and men's fashion.

Some products are from the previous season, but there are enough items to transition you from one season to the next. Students have not been left out on discounts; you need to register and verify your status as a student and get up to a 10 % off the deal. Employees of Urban Outfitters enjoy 40 % off regular-priced garments, accessories, and shoes, as well as 25 % off regular-priced homeware.

How good is the experience with Urban Outfitters?

Customer satisfaction is a performance indicator, and following reviews from customers' online urban outfitters have been rated 4.8 stars out of possible five stars, which is quite commendable. Their customer service is very reliable, and customers get help fast in case of delayed and lost deliveries. If lost, the order is recovered within 24 hours. Customers are also pleased with the low costs offered by urban outfitters; their products are reasonably priced without sacrificing quality.

Orders are delivered on time which is a plus for the company as it encourages customers to order regulars. In the case of returns, they are processed fast. You send the returns via mail or take them to their physical stores, and a refund will be made within 30 days from the delivery date. Customers are impressed that what you order is what is delivered and in perfect condition.

Once an order is placed, they give a truck number, making it easy to follow your order from the day you ordered until it’s delivered. These reviews clearly show that customers are pleased with the company services.

Is Urban Outfitters reputable?

Urban outfitters is a public listed company with branches worldwide, and hence most of its relevant information is available to the general public. It has traded its shares to the public, and this is enough proof that it is legitimate. It supports causes ranging from natural catastrophes to families in need through donations and staff volunteer opportunities throughout the year. Furthermore, it is a corporate social responsibility program that demystifies the question of the company’s legitimacy.

Urban outfitters is a hustle-free online shop where fashion, trends, and creativity meet. Customers are assured of quality at low costs, varieties to pick from, and timely deliveries. It has created one-of-a-kind retail experiences with a creative bent and has concentrated on delighting its customers. It’s here that you will find a space to tell your stories, explore ideas for your work-life home-style, creative minds and discover new brands that are trending.

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